Effective Date: 1st December, 2024.
Introduction
House of Kerenhappuch (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and use our services, including purchasing products through our e-commerce platform.
- Information We Collect
We collect the following types of information when you interact with our website:
- Personal Information:
– Name
– Email address
– Phone number
– Billing and shipping addresses
– Payment information (e.g., credit/debit card details) via secure payment gateways
- Non-Personal Information:
– IP address
– Browser type and version
– Device information
– Website usage data (e.g., pages visited, time spent on site)
- Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to enhance your browsing experience and analyze site performance. You can manage your cookie preferences through your browser settings.
- How We Use Your Information
We use the information we collect to:
– Process and fulfill your orders, including payment and shipping.
– Communicate with you regarding your purchases, inquiries, or updates.
– Improve our website, products, and customer experience.
– Personalize your shopping experience and provide relevant product recommendations.
– Comply with legal and regulatory requirements.
- How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information, including:
– SSL (Secure Sockets Layer) encryption for secure transactions.
– Regular website monitoring for vulnerabilities.
– Restricted access to your personal information to authorized personnel only.
– Secure third-party payment gateways for handling payment data.
- Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties under the following circumstances:
– Service Providers: To facilitate order fulfillment, payment processing, and shipping services.
– Legal Obligations: When required by law or to protect our legal rights.
- Payment Processing
We use secure third-party payment gateways to process your transactions. These gateways comply with industry standards, such as PCI DSS (Payment Card Industry Data Security Standards). We do not store your payment card information on our servers.
- Your Rights and Choices
You have the right to:
– Access and update your personal information.
– Request deletion of your personal information, subject to legal and operational requirements.
– Opt-out of marketing communications by clicking the “unsubscribe” link in our emails.
– Manage your cookie preferences.
For any of the above requests, please contact us at sales@houseofkerenhappuch.com.
- Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before sharing your information.
- Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will promptly delete it.
- Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the “Effective Date” will be revised accordingly.
- Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:
House of Kerenhappuch
Email: sales@houseofkerenhappuch.com
Phone: +234-803-497-0405
By using our website, you agree to the terms of this Privacy Policy.
Privacy Policy
Effective Date: 1st December, 2024.
Introduction
House of Kerenhappuch (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and use our services, including purchasing products through our e-commerce platform.
- Information We Collect
We collect the following types of information when you interact with our website:
- Personal Information:
– Name
– Email address
– Phone number
– Billing and shipping addresses
– Payment information (e.g., credit/debit card details) via secure payment gateways
- Non-Personal Information:
– IP address
– Browser type and version
– Device information
– Website usage data (e.g., pages visited, time spent on site)
- Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to enhance your browsing experience and analyze site performance. You can manage your cookie preferences through your browser settings.
- How We Use Your Information
We use the information we collect to:
– Process and fulfill your orders, including payment and shipping.
– Communicate with you regarding your purchases, inquiries, or updates.
– Improve our website, products, and customer experience.
– Personalize your shopping experience and provide relevant product recommendations.
– Comply with legal and regulatory requirements.
- How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information, including:
– SSL (Secure Sockets Layer) encryption for secure transactions.
– Regular website monitoring for vulnerabilities.
– Restricted access to your personal information to authorized personnel only.
– Secure third-party payment gateways for handling payment data.
- Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties under the following circumstances:
– Service Providers: To facilitate order fulfillment, payment processing, and shipping services.
– Legal Obligations: When required by law or to protect our legal rights.
- Payment Processing
We use secure third-party payment gateways to process your transactions. These gateways comply with industry standards, such as PCI DSS (Payment Card Industry Data Security Standards). We do not store your payment card information on our servers.
- Your Rights and Choices
You have the right to:
– Access and update your personal information.
– Request deletion of your personal information, subject to legal and operational requirements.
– Opt-out of marketing communications by clicking the “unsubscribe” link in our emails.
– Manage your cookie preferences.
For any of the above requests, please contact us at sales@houseofkerenhappuch.com.
- Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before sharing your information.
- Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will promptly delete it.
- Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the “Effective Date” will be revised accordingly.
- Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:
House of Kerenhappuch
Email: sales@houseofkerenhappuch.com
Phone: +234-803-497-0405
By using our website, you agree to the terms of this Privacy Policy.